We accept Mastercard, Visa, Paypal, Cheque and Direct Bank Deposit. We now also have AfterPay so please refer to their terms should you wish to use this service.
Orders will be sent to you once payment clears which can be 24-48 hours for Direct Bank Deposit.
For schools, businesses and other organisations we are happy to send an invoice for orders.
You are welcome to pick up your items from my store in Altona North. Please select “Pick Up” when you check out and an email will be sent to you when your order is ready for collection.
Postage and Delivery
Postage and Delivery Costs in Australia
We offer a flat rate of $9.95* shipping Australia wide on most of our stock!
We endeavour to make sure orders are dispatched within 24-48 hours of being submitted Monday through Friday if they are in stock or on the following Monday if order is placed on the weekend (not including public holidays).
*Please note, some surcharges apply on postage for bulkier items and will be indicated on the product’s page.
We can ship internationally, please contact us for a quote before placing your order.
Here at Sensory Oasis for Kids we want you to be 100% happy with all of your purchases so we offer a 30 day money back guarantee subject to a few conditions of course.
In the unfortunate but unlikely event that your item arrives faulty or damaged on delivery we will either repair, replace or refund. You must notify us within seven days of the fault by email to firstname.lastname@example.org and we will organise the return.
If you change your mind about the purchased items, you are welcome to return it to us (at your cost) and we will provide you with a store credit so you can chose something else. All returned items must be in original, unused and unopened condition and proof of purchase will be required. You must contact us by email at email@example.com to let us know within 30 days should you wish to exchange your item.
Please note that Sensory Oasis for Kids has the right to reject returns that have been used and not in their original state or that are outside of the 30 return period.