Returns and Exchanges

Here at Sensory Oasis for Kids we want you to be 100% happy with all of your purchases and we realise that sometimes things just aren’t quite right for you.

If you simply change your mind about your purchase, you are welcome to return it to us (at your cost) and we will provide you with a store credit so you can chose something else. All returned items must be in original, unused and unopened condition and proof of purchase will be required. You must contact us by email at to let us know within 30 days should you wish to exchange your item.

Please send or return items to our physical address:

Sensory Oasis for Kids
36 Lobelia Drive
Altona North
VIC 3025

Please note that Sensory Oasis for Kids has the right to reject returns that have been used and not in their original state or that are outside of the 30 return period.